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Privacy policy

Calvara.design.co.uk

Last updated: May 2026


Article 1: Identity of the Data Controller

The controller responsible for processing personal data collected on Calvara.design.co.uk is:

Company: Jobin Entrepreneuriat Legal form: Micro-enterprise registered in France Address: 3 rue de l'Etang du Miroir, 35430 Châteauneuf-d'Ille-et-Vilaine, France Email: support.calvaradesign@gmail.com SIREN: 883 280 604 SIRET: 883 280 604 00033

The data controller is committed to complying with the applicable personal data protection regulations, in particular the General Data Protection Regulation (GDPR, EU Regulation 2016/679 of 27 April 2016) and the French Data Protection Act of 6 January 1978 as amended.


Article 2: Personal Data Collected

2.1: Data collected during a purchase

When you place an order on Calvara.design.co.uk, we collect the following information:

  • First and last name
  • Email address
  • Postal delivery address
  • Phone number if provided
  • Your order history

2.2: Payment data

Data relating to your payment methods is processed directly and exclusively by our payment provider Shopify Payments, certified PCI-DSS level 1. We have no access at any time to your full banking details. Only the last four digits of your card may appear as a reference.

2.3: Browsing data

When you browse Calvara.design.co.uk, certain technical data is collected automatically via cookies, under the conditions set out in Article 8 of this policy:

  • Browser type and version
  • Pages visited and duration of visit
  • Traffic source
  • Date and time of connection

2.4: Data collected via the contact form

When you contact us by email, we collect your first name, last name, email address, and the content of your message. This data is only collected when you provide it voluntarily.

No sensitive data within the meaning of Article 9 of the GDPR is collected on Calvara.design.co.uk.


Article 3: Purposes of Processing

Your personal data is collected and processed for the following purposes:

3.1: Order processing and management

  • Validation and processing of your orders
  • Payment management
  • Organisation and tracking of delivery
  • Sending order and dispatch confirmations by email
  • Managing returns and refunds
  • Archiving transactions for accounting and tax purposes

3.2: Customer relations

  • Responding to your enquiries and questions
  • Managing disputes and complaints
  • Monitoring service quality

3.3: Legal obligations

  • Compliance with our accounting, tax, and legal obligations
  • Retention of billing data in accordance with French legislation

3.4: Site improvement

  • Analysis of browsing behaviour to improve the user experience
  • Audience measurement via analytics tools

Your personal data is never sold, rented, exchanged, or transferred to third parties for commercial or advertising purposes.


Article 4: Legal Basis for Processing

4.1: Performance of a contract

The processing of your data is necessary for the performance of the sales contract concluded when you place your order: payment processing, organisation of delivery, management of returns and refunds.

4.2: Legal obligation

Certain processing is required by our legal obligations: retention of billing data for 10 years in accordance with the French Commercial Code, compliance with tax obligations.

4.3: Legitimate interest

The analysis of browsing on our site is based on our legitimate interest in improving our service and user experience, in compliance with your fundamental rights and freedoms.

4.4: Consent

If you have expressly consented to receiving marketing communications from us, such processing is based on your consent. You may withdraw this consent at any time by contacting us at support.calvaradesign@gmail.com.


Article 5: Data Retention Periods

  • Order and billing data: 10 years from the date of the transaction, in accordance with French accounting and tax obligations
  • Correspondence and customer service data: 3 years from the closure of your request
  • Browsing data and cookies: maximum 13 months from deposit
  • Data relating to disputes: for the duration of the dispute and until the applicable limitation periods have expired

At the end of these periods, your data is securely deleted or irreversibly anonymised.


Article 6: Hosting and Subcontractors

6.1: Site hosting

The site Calvara.design.co.uk is hosted by:

Shopify Inc. 151 O'Connor Street, Ground Floor Ottawa, Ontario K2P 2L8, Canada

Shopify acts as a data processor within the meaning of the GDPR. Data is stored on secure servers compliant with PCI-DSS standards. For more information on Shopify's data protection practices, please consult their privacy policy at www.shopify.com.

6.2: Payment provider

Payments are processed by Shopify Payments, certified PCI-DSS level 1. Your banking data is encrypted and secured.

6.3: Logistics partners

In connection with the delivery of your orders, we share your delivery data (first name, last name, postal address) with our international logistics partners, solely for the purpose of delivering your parcel.


Article 7: Transfer of Data Outside the European Union

Some of our subcontractors, in particular our international logistics partners, may process data outside the European Union. In such cases, we ensure that these transfers are governed by appropriate safeguards in accordance with the GDPR, including standard contractual clauses approved by the European Commission.

By placing an order on Calvara.design.co.uk, you acknowledge that your delivery data may be transmitted to our international logistics partners solely for the purpose of processing your order.


Article 8: Cookies

8.1: What is a cookie?

A cookie is a small text file placed on your device when you browse a website. It allows the site to remember information about your visit.

8.2: Cookies used on Calvara.design.co.uk

Cookies strictly necessary for the operation of the site, placed without prior consent:

  • _session_id: Shopify session identifier. Duration: session
  • _shopify_visit: internal visit statistics. Duration: 30 minutes
  • _shopify_uniq: calculation of unique visits. Duration: expires at midnight the following day
  • cart: contents of your basket. Duration: 2 weeks
  • _secure_session_id: secure browsing. Duration: session
  • storefront_digest: shop access control. Duration: session

8.3: Managing cookies

You can configure your browser at any time to refuse cookies:

  • Google Chrome: Settings > Privacy and security > Cookies
  • Mozilla Firefox: Settings > Privacy and Security
  • Safari: Preferences > Privacy
  • Microsoft Edge: Settings > Privacy

Refusing certain cookies may affect the operation of some features, in particular basket management.


Article 9: Your Rights

In accordance with the GDPR (EU Regulation 2016/679) and the French Data Protection Act, you have the following rights:

9.1: Right of access (Article 15 GDPR)

Obtain confirmation that data concerning you is being processed, as well as a copy of that data.

9.2: Right to rectification (Article 16 GDPR)

Request the correction of inaccurate or incomplete data.

9.3: Right to erasure (Article 17 GDPR)

Request the deletion of your data in the cases provided for by the regulations.

9.4: Right to data portability (Article 20 GDPR)

Receive your data in a structured, machine-readable format.

9.5: Right to object (Article 21 GDPR)

Object to the processing of your data for reasons relating to your particular situation.

9.6: Right to restriction of processing (Article 18 GDPR)

Request the restriction of processing of your data in the cases provided for by the regulations.

9.7: Right to withdraw consent

Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise your rights, please send your request by email to support.calvaradesign@gmail.com, stating your first name, last name, and the subject of your request. We are committed to responding within a maximum period of one month.

If you are not satisfied with our response, you have the right to lodge a complaint with the French data protection authority (CNIL):

Website: www.cnil.fr Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07


Article 10: Data Security

We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, loss, destruction, or unauthorised disclosure, including:

  • Data encryption via SSL/TLS protocol
  • Payment processing compliant with PCI-DSS level 1 standard
  • Storage on secure servers protected by firewalls
  • Restricting data access to authorised personnel only

In the event of a data breach likely to result in a risk to your rights and freedoms, we undertake to notify you within the timeframes required by the regulations.


Article 11: Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will take effect upon publication on Calvara.design.co.uk. The last updated date shown at the top of this document will be updated accordingly.

In the event of a substantial change affecting your rights, we will make every effort to inform you by email within a reasonable period before the changes take effect.


Article 12: Contact

For any questions regarding the protection of your personal data or to exercise your rights:

Email: support.calvaradesign@gmail.com Phone: +33 6 99 46 27 37 (voicemail, callback within 24 hours) Hours: Monday to Sunday, 9:00am to 7:00pm (GMT+1)

Company: Jobin Entrepreneuriat Address: 3 rue de l'Etang du Miroir, 35430 Châteauneuf-d'Ille-et-Vilaine, France SIREN: 883 280 604 SIRET: 883 280 604 00033

We are committed to responding to any request within a maximum period of one month. This period may be extended by a further two months in the case of a complex request, following prior notification.